At bom99, we believe the best entertainment is sustainable entertainment. Responsible gaming is not just an add-on feature — it is a core value embedded in every aspect of our platform to ensure you keep enjoying the experience the right way.
Real tools you can activate yourself at any time to keep your entertainment in balance
Set the maximum amount you want to deposit in a day, week, or month. Once the limit is reached, the bom99 system automatically blocks additional deposits — no need to rely entirely on self-discipline.
Enable play-time reminders that notify you every 30, 60, or 120 minutes. You can also set a daily session duration limit to avoid unknowingly spending too much time in front of the screen.
Need a short break? Activate cooling-off mode for 1 day to 6 weeks. During this period your account will be temporarily deactivated and you will not be able to log in or make any transactions on bom99.
If you feel you need to stop playing for an extended period, the self-exclusion feature allows you to permanently deactivate your account. Contact the bom99 support team and we will process your request promptly, without judgment.
Set a maximum loss amount you are comfortable with in a single day. Once this limit is reached, your gaming session is automatically stopped by the bom99 system. This is an effective way to prevent emotions from taking over your decisions.
Bom99 is for users aged 18 and above only. A strict KYC process verifies every user's age. If you share a device with younger family members, please use our account lock feature.
Responsible gaming means playing while staying in full control of the time, money, and energy you put into online entertainment. It does not mean you cannot enjoy the games — quite the opposite: playing responsibly ensures your experience always stays fun and never becomes a burden.
At bom99, we define responsible gaming as an approach where playing is a conscious choice, made within time and budget limits you set yourself, and does not interfere with your personal life, family, work, or finances. Simply put: you are in control, not the other way around.
We recognize that online entertainment platforms carry great responsibility. That is why bom99 not only provides technical features to support users, but also actively trains our support team to recognize signs of problematic play and respond appropriately with a warm, non-judgmental approach.
The line between enjoyable entertainment and problematic play is not always obvious at first. Many people do not realize they have crossed it until the impact begins to show in their daily lives. Watch out for these early warning signs:
If you recognize two or more of the signs above in yourself or someone you know, that is a signal to take action. There is no need to feel ashamed — asking for help is a sign of courage, not weakness. The bom99 support team is ready to help without judgment.
Playing on bom99 should feel like a refreshing form of entertainment — not an obligation or an escape from problems. Here are a few simple guidelines to help keep your gaming experience positive:
Decide how much money you are comfortable spending on entertainment before entering the platform. Think of it like a movie ticket or a restaurant meal — money allocated for enjoyment, not an investment that needs to break even.
Set an alarm or use bom99's session reminder feature before you start playing. One or two hours is enough to enjoy the games without sacrificing rest time, family, or work.
The most dangerous moment in gaming is right after a loss, when you want to win it back immediately. Step away, log out of the platform, and return with a clearer head another time.
Avoid playing when you are feeling very stressed, sad, tired, or under the influence of alcohol. Emotional instability affects decision-making and can lead you to wager more than you should.
Do not hesitate to activate deposit limits, loss limits, or a cooling-off period through your account settings. These features exist not because bom99 wants to restrict your enjoyment — but because we genuinely care about your long-term well-being.
Activating responsible gaming features on bom99 is straightforward and can be done directly from your account without needing to contact support first for basic settings:
For permanent self-exclusion requests or if you need further assistance, the bom99 support team is available 24 hours a day via live chat on the platform. All requests are handled with complete confidentiality and no unnecessary questions.
Answer these questions honestly for yourself. There are no right or wrong answers — they are simply here to help you better understand your own playing patterns.
Have you ever played longer or wagered more than you originally planned?
Have you ever lied to someone close to you about how much money or time you have spent playing?
Have you ever played using money meant for other needs, such as bills or living expenses?
Have thoughts about playing ever interfered with your concentration at work or school?
Have you ever felt uncomfortable, restless, or irritable when you were unable to play?
If you answered "yes" to 2 or more questions, consider activating the restriction features on bom99 or speaking with our support team.
The bom99 support team is available 24 hours a day, 7 days a week. Your conversation is confidential and we will not judge anything you share with us.
Every feature is designed to give you control — not to restrict you, but to empower you
Set a deposit ceiling that the system cannot exceed without your approval. Increases to the limit require a 7-day waiting period.
A gaming session ends automatically when cumulative losses reach the limit you set yourself.
Set the maximum number of hours you can be active on the platform in a single day. Automatic logout when the limit is reached.
Periodic reminders every 30, 60, or 90 minutes let you know how long you have been playing without a break.
A temporary play break you can activate yourself. The account remains inactive for the chosen period with no override option.
Permanent account closure for users who decide to stop playing entirely. Fast processing available through the 24/7 support team.
Our responsibility does not stop at technology — it is about how we treat players as whole human beings
Bom99 never targets ads or promotions at users who are in a cooling-off or self-exclusion period. User recovery matters more to us than short-term revenue.
Bom99's KYC process verifies every user's age before granting full platform access. Accounts confirmed to belong to users under 18 are immediately closed and funds are returned.
All bom99 support agents undergo specialized training to recognize signs of problem gaming and respond with empathy, accuracy, and zero judgment to users who need help.
The bom99 system actively monitors play patterns that show signs of problem gaming and can trigger proactive intervention from our team in the form of notifications or offers of assistance.
Bom99 does not send push notifications, emails, or messages intended to encourage users to play more or deposit more money if the system detects a risky play pattern.
Answers to the most frequently asked questions by bom99 users
Join the bom99 community — a platform that offers not only top-tier entertainment but also genuinely cares about your well-being. Register now and start your healthy entertainment journey.
Register for Free Now View FAQBy registering you agree to the Terms and Conditions and Privacy Policy bom99. This platform is for users aged 18 and above only.